Support Services

Support services for the computer can be generally defined as technical support, which provides assistance to help solve problems related to hardware and software products. Technical support services for computer help to address challenges with the servers, storage, software and networking equipment that constitute a computer system, or the related processes involved in managing a computer equipment. Computer support services can also include installing and configuring technical equipment. Careers in this industry include Technical Support Analyst, Help Desk Engineer or Information Support Specialists.

Technical Consulting Services

Consulting and integration services provide expertise and input to help organisations make strategic decisions and systems integrations. Technical consulting services are one specific type of service that falls under the overall consulting services umbrella. Technical consulting services provide guidance and expertise on the application of technology. This can include selecting or designing new technology, redesigning existing technology, migrating existing technology to a new environment, or integrating new technology into existing technology. 

Outsourcing Services

Computer service outsourcing occurs when one company (the outsourcing customer) contracts with an outsourcing vendor to provide IT services that the customer would otherwise deliver in-house. Such IT services could be disaster recovery, data storage or other IT functions. Outsourcing services for the computer can range from hosting, managing and maintaining an entire computer system to more discrete computer tasks such as upgrading servers or backing up data.